Returns

Returns, Refunds and Warranty

Inspect before you sign

Once a firearm has been transferred to you at the dealer, it cannot come back to us as new stock. So inspect it at the dealer before you complete Form 4473. Look for visible damage, missing items (manual, lock, magazines), anything that does not match the listing (caliber, barrel length, stock), and obvious functional faults.

If something is wrong, the dealer can decline the transfer and return the firearm to us at our expense. We refund in full within 5 business days of receiving it back. After the 4473 is signed, a defect is a manufacturer warranty matter, and we will help you find the right warranty contact.

Parts, magazines, optics and accessories

30-day return window for unused items in their original packaging. You pay return shipping, and we refund within 5 business days of receipt. Opened items carry a 10% restocking fee.

Not returnable

• Ammunition.
• Cleaning supplies, oils and solvents once the seal is broken.
• Firearms after the transfer is complete.

Cancelling an order

Cancel any time before a firearm ships to your dealer for a full refund. After it ships, the options are the dealer refusing a damaged package or you declining the transfer at inspection.

Damaged in transit

If the box reaches the dealer visibly damaged, the dealer should refuse it. It comes back to us, we ship a replacement, and you pay nothing extra.